Jambobet Privacy Policy

1 What information do we collect?

When you register and use Jambobet's services, we collect certain specific information. This falls into two categories — what you provide directly, and what is collected automatically while you use the platform.

Information provided directly:

• Identity Information: Full name, date of birth, national ID number (for KYC verification).
• Contact information: Email address, mobile number.
• Account Information: Username, password (stored in encrypted form).
• Financial information: Mobile banking number (Mobile Pay, Nagad, Rocket), transaction history.
• Verification documents: Copy of national ID or passport (for KYC purposes only).

Automatically collected information:

• Device Information: IP address, browser type, operating system.
• Usage Information: Pages you visited, time spent, and where you came from.
• Cookies & Tracking: Session cookies, performance cookies.

2 How Is Your Information Used?

Jambobet uses your information for the following purposes:

We never use your information beyond the purposes stated above. Every use has a specific and legitimate reason.

3 How long is data retained?

Jambobet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as your account is active, and up to 5 years after closure (for legal compliance).
• Transaction Information: Up to 7 years from the date of the last transaction.
• KYC documents: Up to 5 years, as required by legal obligations.
• Usage logs: Up to 1 year.
• Cookies data: At the end of the session or after a maximum of 1 year.

Once the retention period expires, data is securely deleted or fully anonymized.

4 Who is your data shared with?

Jambobet never sells your data. However, it may be shared in the following limited circumstances:

• Payment Provider: Mobile Pay, Nagad, Rocket — only the details needed to process your transactions.
• Identity verification services: With authorized agencies to complete the KYC process.
• Law Enforcement: When required by court order or legal obligation.
• Technology partners: Hosting and cloud service providers — for technical operations only, under strict confidentiality agreements.

5 Cookies Policy

Jambobet uses cookies on its website. Cookies are small text files stored in your browser that help the website function more smoothly.

Types of cookies we use:

• Essential cookies: These cookies are essential for maintaining your login session and ensuring site security — the site cannot function properly without them.
• Performance Cookies: We collect data on which pages are visited most and where loading issues occur, in order to improve site speed and quality.
• Functionality Cookies: To remember your preferred language and settings.
• Analytics Cookies: To analyze overall user behavior — on a fully anonymous basis.

You can disable all non-essential cookies through your browser settings. Please note that doing so may limit certain features.

6 Your Rights

Jambobet respects your data protection rights. You have the following rights:

To exercise these rights, email us at support@jambobet.app. We will respond within 30 business days.

7 Children's Privacy

Jambobet is a platform strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.

Age is verified at the time of registration. If a minor's account is identified, it is immediately closed and all associated data is deleted.

If you believe a minor has created an account on our site, please notify us at support@jambobet.app.

8 Security Measures

Jambobet uses multiple layers of security to protect your information:

• SSL/TLS Encryption: 256-bit encryption on all data transmissions.
• Password Hashing: Passwords are never stored in plain text — they are hashed using the bcrypt algorithm.
• Firewall Protection: Advanced firewall and DDoS protection.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) available for added security.
• Regular security audits: Regular system audits conducted by external experts.
• Restricted access: Only authorized personnel can access sensitive information.

9 About third-party links

The Jambobet website may occasionally contain links to approved partner sites. These external sites have their own privacy policies, and Jambobet is not responsible for them.

We recommend reading the privacy policy of any external site carefully before submitting your information.

10 Policy Changes

Jambobet may update this Privacy Policy as needed. For significant changes, we will:

• Notify you directly by email.
• Display a clear notice on the site.
• Update the "Last Updated" date at the top of this page.

Continuing to use Jambobet after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Contact us

For any privacy-related questions, requests, or concerns, please get in touch with us:

• Email: support@jambobet.app
• Live Chat: Click the chat button at the bottom right of the site
• Response time: Within 24–48 hours
• Support Hours: 24 hours a day, 7 days a week

Your privacy is our top priority. We take every concern you raise seriously.